How to use RINA new and more secure login process

Explore our guidelines and contact us if you need support

We are committed to keeping your account safe.

Starting from November 2024, RINA has a new and more secure login process based on Multi Factor Authentication (MFA). MFA simply means that we verify your identity with an additional authentication factor through a mobile app or an email code. 

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RINA new login process

Are you a new user?

Follow the specific procedure for you

Index

- How to use Microsoft Authenticator app

- How to select the Email Code option 

- How to change your MFA preferences 

- Frequently Asked Questions


How to use Microsoft Authenticator app

Before starting the process, remember that each time you log in, you will need to enter the code received on the Microsoft Authenticator app. Make sure to always have your device available.

 

new login process

1) Install the app on your mobile phone

2) Scan the QR Code that will be displayed on your PC with the app.

3) Enter the code provided by the app 

4) Click on "Verify"

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5) The process is over


How to select the Email Code option

Before starting the process, remember that every time you log in, you will need to enter the code sent to your email address. Make sure you have access to your email

 

new login process

1) The email address you registered with will be pre-filled

2) Click on the "Send verification code" button

3) You will receive a code by email. Make sure to check your spam folder if you don't see the verification code

4) Enter the code and then click on "Verify code"

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5) The process is over


How to change your MFA preferences

 

You can change your MFA preferences at the following link: https://rinatoolsb2c.rina.org

 


 

Frequently Asked Questions

The authentication page has been modified to adapt to the best international security standards by introducing Multi Factor Authentication (MFA), which also requires, during login, a temporary code to access the desired application.

You can find more information at the following links:

- Multi-Factor Authentication 

- What is Multi-Factor Authentication

Any external user not yet registered with the new RINA authentication system, which includes the MFA (Multi-Factor Authentication) introduced starting from November 2024, will have to register again.

Any external user not yet registered with the new RINA authentication system, which includes the MFA (Multi-Factor Authentication) introduced starting from November 2024, will have to register again.

If you are a RINA Partner (NES) and have not yet registered with Multi-Factor Authentication, during the first registration only, you will be asked for the password of your previous username N_ to log in.

new login process

Follow the guidelines and watch the video.

You have a guide available higher up on this page, you can also watch a video with all the necessary steps.

If you continue to experience any issues, please contact our support team.

Check that the email address verification code is not in the "spam" folder. 

Wait a few minutes and try again by clicking on the “Send new code” button.

Sending the codes depends on our supplier Microsoft and in rare cases there may be temporary disruptions.

 

Check that the verification code is not in the "spam" folder. 

Wait a few minutes and try again by clicking on the “Send new code” button.

Sending the codes depends on our supplier Microsoft and in rare cases there may be temporary disruptions. 

The password must be at least 8 characters long and must consist of lowercase, uppercase letters, numbers and special characters. To register, use a password that complies with this security standard.

 

When you created your profile, it was assigned a code.

Contact your RINA representative by communicating your email address and your profile code. This is a necessary step to access our applications.

You can also forward the welcome email you received in your inbox to your RINA representative, explaining which application you want to access.

 

The federation with Google has been discontinued. With the new login page, Gmail users can log in by simply entering their email address and clicking “Log in.”

Upon first access, it will be required to migrate the account from Google to RINA through a simplified registration process, which will allow access using the same email and with the same permissions on the applications.

new login process