Automotive international and national standards and customer requirements
Course objectives
To provide the necessary skills to know the major automotive standards and customer requirements, and to know how to interpret them and apply them to one's own organisation
to know the main operating tools and specific methodologies of the automobile sector
to train professionals who are able to audit management systems, processes and products in the automotive sector
to update skills and knowledge of the used vehicle market, and the most recent developments.
Course recipients
Personnel involved in implementing management systems and in operating processes in an automotive organisation
managers of various company departments in the sector: quality, buying, commercial, and design
vehicle manufacturers, suppliers of components and materials, suppliers of services, and sales and after-sales personnel
professionals who wish to qualify as an Auditor or Lead Auditor for automotive management systems (ISO/TS 16949) and/or process audits (VDA).
Course contents
Contents, principles and requirements of the major standards
overview of the classification of vehicles
automotive certification schemes
approach to processes according to the APQP (Advanced Product Quality Planning) methodology
understanding and applying technical specifications
understanding and applying CSR (Customer Specific Requirements) and technical specifications
FMEA (Failure Mode Effects Analysis) methodology
MSA (Measurement System Analysis) methodology
SIX Sigma
the most recent process optimisation standards (WCM, TPM, TQM)
roles and responsibilities of professionals in the sector.
