Asset and facility management

We provided a hardscape assessment of 53 facilities and 5 trails for a Wisconsin city’s parks, recreation and facilities management department. This assessment included inspecting and rating the condition of service roads, parking lots, basketball courts, tennis courts, and trails.

The GIS team created a database to fulfill the city's requirements for long-term data management, as well as the data collection needs of our engineering team.

We used Esri's ArcGIS Collector to create a data collection tool (which included capturing photography and video) for conducting inspections in the field, ensuring a high standard of data quality and seamless data management. The data collected was populated into the GIS data model and was used to provide a hardscape assessment report and pavement management report to the client.

We provided a solution that integrated this data into the client's existing GIS, thus allowing them a record of the initial assessment with the ability to use the same tool for future inspections. The data and reports will be invaluable tools for the future operation and maintenance of their facilities and will be instrumental in creating capital improvement plans.

Preventing the loss of institutional knowledge of facility assets by capturing and managing them in an asset and maintenance management system was an early driver for our client, a municipality in Minnesota.

This project focused on optimizing facility asset management indoor assets for two large recreational facilities via a range of services including consulting on best practices, collecting, inventorying, assessing, and storing the resulting facility inventory and condition data in a GIS-based asset management system (Cartegraph OMS).

We worked with the city to create buy-in and develop plan for indoor facility asset inventory and data integration into their ArcGIS and Cartegraph OMS enterprise solutions. Steps included conducting the facility inventory and assessment, performing data readiness tasks, data mapping and population for the city’s Ice Center and Fieldhouse facilities.

In addition to technology solutions and asset/facility management business process expertise, our team provided highly skilled asset inventory and condition assessment services.

Hull Light provides electricity to over 10,000 residents in the Town of Hull, Massachusetts. It was managing its network in CADD files with disparate systems and an inefficient operating view. Portal for ArcGIS, ESRI Field Mobility Solutions, and the Utility Network (UN) offered the best solution.

Since implementation, Hull Light’s decision making, data governance, and field operations have improved by 25%. Since Hull Light’s digital transformation, workflows are completed much faster. Data integrity has greatly improved due to mobile workflows gathering data at the source with less data entry errors. The common operating picture ensures that both field and office staff can effectively communicate about the same assets. Field staff praise the mobile workflows and how easy it was to adopt.

Management is excited about the first phase setting them up for success to migrate into the electric UN while taking the opportunity to ease in at a more moderate pace and learn GIS in the initial phase.

Customer response times have improved due to all the data being readily available in a single location.

Hull Light chose us to help transition to the ArcGIS platform and UN due to its expertise in the electric industry and partnership with Esri. Our focused, methodical approach ensured that staff understood the system and data changes while guiding them into the UN transition.

As a trusted Cartegraph implementation partner, we helped the City of Lakewood in Colorado expand the use of its Cartegraph OMS solution to streamline asset and maintenance management and improve facility operations for a wide range of municipal buildings and recreational centers.

Building assets and work orders can now be quickly searched, identified, and updated or completed. Capital forecast plans and maintenance/replacement schedules can be easily accessed from a centralized repository.

Future benefits include faster service response times, easier event planning, expanded options to assist the city’s safety and security applications, and improved budget planning and capital forecasting.

This project helped the city meet goals for digital transformation and active management of all real property assets.

Our company, along with its partner Cartegraph, delivered a solution that helped the North Carolina Department of Administration (NC DOA) State Property Office streamline the management of real estate data and integrate it with other state information systems.

In addition, this opened opportunities for investment in mission critical assets as well as divestiture and disposal of underutilized assets.

The implementation of Cartegraph’s tool and its integration with Esri ArcGIS has provided the ability to track space utilization data in owned and leased facilities all the way down to the individual floor plan.

This is a monumental leap in capability for the NC DOA State Property Office.