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International and National Standards and Methodologies


  • To provide the necessary skills to know the major automotive standards and customer requirements, and to know how to interpret them and apply them to one's own organisation.
  • To know the main operating tools and specific methodologies of the automobile sector.
  • To train professionals who are able to audit management systems, processes and products in the automotive sector.
  • To update skills and knowledge of the used vehicle market, and the most recent developments.


  • Personnel involved in implementing management systems and in operating processes in an automotive organisation.
  • Managers of various company departments in the sector: quality, buying, commercial, and design.
  • Vehicle manufacturers, suppliers of components and materials, suppliers of services, and sales and after-sales personnel.
  • Professionals who wish to qualify as an Auditor or Lead Auditor for automotive management systems (ISO/TS 16949) and/or process audits (VDA).


  • Contents, principles and requirements of the major standards
  • Overview of the classification of vehicles
  • Automotive certification schemes.
  • Approach to processes according to the APQP (Advanced Product Quality Planning) methodology.
  • Understanding and applying technical specifications.
  • Understanding and applying CSR (Customer Specific Requirements) and technical specifications
  • FMEA (Failure Mode Effects Analysis) methodology
  • MSA (Measurement System Analysis) methodology
  • SIX Sigma
  • The most recent process optimisation standards (WCM, TPM, TQM)
  • Roles and responsibilities of professionals in the sector.

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