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UNI 10881:2000

Services – Nursing homes – Guidelines for the application of the UNI EN ISO 9000 standards

Reference market

  • Care homes for the elderly.

Reasons and benefits

  • Additional guarantee to clients, users, guests or relatives concerning the humanisation and qualification of the relationship with the person received, compliance with the standards of assistance and welcome, attention and ability to manage behavioural and health criticalities which characterise this particular category of people.

Main aspects

  • Integrable with and additional to ISO 9001.
  • Reference for quality management system certification in structures for the elderly.
  • Defines general requirements for social-health-assistance processes such as:
    - requirements to develop the processes;
    - definition of guest’s needs;
    - definition of roles and responsibilities.

This service applies to the sector(s) below:
  • Welfare
Emma Tomaselli
Scheme Leader
e-mail: Emma.Tomaselli@rina.org
phone: +39 010 5385218
mobile: +39 335 7484533


Certified Organizations List
(Italian version only)
(PDF ITA 82 Kb)

RINA Services S.p.A. - Società a socio unico RINA S.p.A. - Sede legale in Via Corsica 12, Genova - Capitale sociale € 35.000.000,00 i.v.
P.IVA 03487840104 - Registro Imprese di Genova n. 03487840104